iMessage CRM integration for agencies

Can you send iMessage from a CRM?

Yes, through a messaging integration. The CRM stores customer records; a connector moves messages between those records and a messaging service.

Claw Messenger provides the API for AI agents. It does not include a native HubSpot, Salesforce, or GoHighLevel connector.

Your team builds and runs that connection. You don't need to host a Mac for the messaging line.

Map the client before the contact

For separate clients, use separate Agency subtenants. Each subtenant is a client workspace with its own API key and dedicated visible number.

1. Identify the workspace. Map each CRM client account to its Agency subtenant before selecting a contact.
2. Store the contact mapping. Keep the CRM contact ID, phone number, and client workspace together.
3. Send through that workspace. Your server uses the client's key to connect its AI agent to the messaging API.
4. Write the reply back. Your connector receives the inbound message and updates the matching CRM record.

A phone number alone is not a client identifier. The same person may appear in two clients' CRMs.

Prove the round trip before automation

Use a test contact you control. Send one message, reply from that phone, and check the correct CRM record.

Then test duplicate events and a second client workspace. Your connector should prevent duplicate notes and cross-client writes.

Record accepted sends separately from replies. Pause automated messages when a teammate takes over or a contact asks to stop.

These CRM controls belong in your connector. Buying a messaging line does not create them.

Budget for each client line

$250 once

Agency onboarding

$199/month

Per provisioned subtenant

1,000 messages

Included per subtenant each month

$0.005

Per additional message

Sent and received messages both count. Your CRM subscription and connector development are separate costs.

Agency acceptance depends on your use case. Onboarding payment does not reserve a number, start provisioning, or start monthly billing.

After setup, creating a subtenant assigns an available line and immediately charges its monthly plan.

Failed payment or exhausted line capacity blocks creation. Message caps and new-conversation limits still apply.